Terms & Conditions

Please spend a few minutes to read through and familiarize yourself with our Terms and Conditions.
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under  as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This Users Agreement shall come into effect on this 1st day of April 2011 ("User Agreement"). ACCEPTANCE OF TERMS
1.1  The term 'User' may refer to Seller and Users may refer to ‘Seller’ and 'Buyer' as and where applicable.

1.2  The www.cbeeso.com  ("Website") is a domain owned and operated  by Cbees Retailers Bangalore, a company incorporated under the laws of India, with its registered office at #948, 1st Floor, 12th Crosss, 35th main, JP Nagar 1st phase. Bangalore-78 (India).

1.3  This User Agreement ("Agreement") sets out the terms and conditions on which Cbees Retailers shall provide the Services to the Users through the Website. The Users shall be deemed to have read, understood and accepted this Agreement, which may be updated or modified by Cbees Retailers from time to time.

1.4  The use of the Website is offered to the Users conditioned on acceptance without modification of all the terms, conditions and notices contained in this Agreement and as may be posted on the Website from time to time. This Agreement shall be effective and binding upon Users’ 'acceptance'. 'Acceptance' shall mean Users’ affirmative action in clicking on "I have read the Terms and Conditions and I accept them" box and on the Submit button as provided on the registration/order page. For removal of doubts, it is clarified that use of the Website by the Users constitutes an acknowledgement and acceptance by the Users of this Agreement. If the Users does not agree with any part of such terms, conditions and notices, the Users must not use the Website.

1.5  Cbees Retailers at its sole discretion reserves the right not to facilitate acceptance of any request by the users for listing, display or offering any products and services through the website without assigning any reason thereof. Any contract to provide any service by Cbees Retailers is not complete until the entire consideration towards the service is received by Cbees Retailers.

2.1  Cbees Retailers reserves the right to change the terms, conditions and notices under which the Services are offered through the Website, including but not limited to the charges for the Services provided through the Website. The Users shall be responsible for regularly reviewing these terms and conditions.

3.1  The Users hereby consent, express and agree that he/she have read and fully understood the Privacy Policy of Cbees Retailers in respect of the Website, as set out in Privacy Policy. The Users further consent that the terms and contents of such Privacy Policy are acceptable to him/her.

4.  30 Day Replacement Guarantee
cbeeso.com offers you REPLACEMENT WITHIN 30 DAYS FROM THE DATE OF DELIVERY ON THE product/s ordered on cbeeso.com. Which means that within 30 days from the date delivery you can ask for replacement of the product/s subject to following terms and conditions:

4.1    You can ask for replacement of product/s in case of any defect found in the product and the same product/s will be shipped to you as a replacement for the defective product/s.

4.2    Replacement can be for the entire product/s or part/s of the product subject to availability of the same with cbeeso.com and notification of the same within 30 days from the date of delivery.

4.3    Replacement is offered for the product/s sold by cbeeso.com ONLY.

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement under this 30 Day Replacement Guarantee, viz:

• Any product that exhibits physical damage to the box or to the product;

• Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery;

• Any product without a valid, readable, un tampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;

• Any product from which the UPC (Universal Product Code) has been removed from its original packaging.
 Disclaimer: "ANY DECISION ON 30 DAY REPLACEMENT GUARANTEE ON THE PRODUCT/S SOLD BY cbeeso.com is at the sole discretion of cbeeso.com and decision cbeeso.com shall be final and binding. cbeeso.com reserves the right to withdraw from 30 DAY REPLACEMENT GUARANTEE at any time without giving any intimation of whatsoever nature."

5.  Product Description

cbeeso.com tries to be as accurate as possible. However, cbeeso.com does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by cbeeso.com itself is not as described, your sole remedy is to return it in unused condition.


Without prejudice to the other remedies available to cbeeso.com under this agreement or under applicable law, cbeeso.com may limit the Users activity, or end the Users listing, warn other Users of the Users actions, immediately temporarily/indefinitely suspend or terminate the user's registration, and/or refuse to provide the user with access to the website if:

a) the Users are in breach of this agreement, the privacy policy and/or the documents it incorporates by reference;
b) cbeeso.com is unable to verify or authenticate any information provided by the Users; or
c) cbeeso.com believes that the Users actions may infringe on any third party rights or breach any applicable law or otherwise result in any liability for the Users, other users of the website and/or cbeeso.com.

cbeeso.com may at any time in its sole discretion reinstate suspended Users. Once the User have been indefinitely suspended the Users may not register or attempt to register with cbeeso.com or use the website in any manner whatsoever until such time that the Users are  reinstated by cbeeso.com. Notwithstanding the foregoing, if the Users breach this agreement, the terms of service or the documents it incorporates by reference, cbeeso.com reserves the right to recover any losses, damages, claims suffered or incurred by cbeeso.com and any amounts due and owing by the Users to cbeeso.com and to take legal action as cbeeso.com deems necessary.

7. Return Policy

  1. To provide buyer a great shopping experience cbeeso.com offer the buyers No Questions Asked Return Policy within 15 days of receiving the shipment. Buyer may return any un opened item in its original packaging, for a refund.
  2. Due to Import and Export regulations and restrictions unable to extend our Returns Policy for any items sourced outside of India.
  3. Please contact our Customer Care before initiating Return. cbeeso.com arrange courier pick-up for the Buyer depending on the location or will instruct the Buyer on the process of returning the product.
  4. Before accepting shipment, kindly ensure that the cbeeso.com or cbeeso.com partner's packaging is not damaged or tampered. If the Buyer observes the package is damaged or tampered, he/she should refuse to accept delivery and mail cbeeso.com Customer Care and please do mentioning the order number.
  5. In cases, where the item/product delivered is in damaged condition or the contents are missing, Buyer must inform cbeeso.com within 24 hrs of delivery of the item/product and if the Buyer is unable to do so, then there shall be no liability of cbeeso.com to replace the item/product.
  6. Opened packages will be accepted for returns only in cases where an incorrect item/product has been shipped to Buyer.

cbeeso.com  will refund the cost of the returned item. Please note that cbeeso.com will provide a refund facility only for products ordered from the cbeeso.com website.

The Buyer  needs to return any product bought from  the cbeeso.com  website within a period of 15 days from the receipt of the shipment.

cbeeso.com does not accept any returns after 15 days of receiving the shipment.

8. Refund

All returned items will be inspected and awarded a partial refund if opened or used. If the return is a result of User's error, the full cost of the merchandise and shipping charges will be refunded. If the return is not a result of our error and your item is returned unopened within 15 days of delivery cbeeso.com will refund the full cost of the merchandise. Expect to receive the refund within four weeks from shipping the Buyer's return to cbeeso.com (this includes conservative estimates of the time required for the return shipping, inspection at our returns facility, and processing from your bank or credit card company). cbeeso.com will notify the Buyer via email with the details of the Buyer's refund. The refund will be made to the same payment option(s) originally used to pay for the order. If the payment was by Credit Card or Net-Banking, cbeeso.com will refund the Credit Card or Net-Banking account. If the payment mode was Cheque or DD, cbeeso.com will send the Buyer a cheque (not a DD). Cheques will be sent only to the billing address of the Buyer.

9. Replacement

If an item ordered by Buyer on cbeeso.com is delivered to the Buyer in a damaged / defective condition, contact cbeeso.com for a replacement. Cbees Customer service team will confirm the replacement. Buyer is required to hand over the defective item in the same condition as delivered to logistic partners as intimated to Buyer by Cbees Customer Service representative.

In cases where Buyer notices any manufacturing defects in mobiles, electronic item/products and consumer durables, Buyer is requested to go to the nearest service-center of the manufacturer and get a DOA (dead-on-arrival) certificate(hereinafter "Certificate") issued. Buyer will be required to carry the item/product along with the supplied accessories and invoice in its original packing that was delivered to it.

Once the Buyer gets the Certificate, then the Buyer must inform cbeeso.com in writing with a scanned copy of the Certificate to arrange a replacement. In exceptional cases, the manufacturer may resolve the problem by repairing Buyer's item/product.

If the Buyer is unable to locate the service center or get a Certificate then it is supposed to contact cbeeso.com at the earliest for an early resolution. In such cases, cbeeso.com cannot cancel the order after cbeeso.com has procured the replacement for Buyer.

When cbeeso.com receives Buyer’s return, cbeeso.com will inspect the item and provide a replacement or issue a refund. cbeeso.com’s  address for returns is as follows:


#948, 1st Floor, 12th Crosss, 35th main, JP Nagar 1st phase. Bangalore-78, India